Bocho Tours

Bocho leaves a lot to be desired, the information arrives in dribs and drabs and you have to demand that they answer the questions several times. In any case, the answers are too brief and are based on the tiny advertising brochures that they produce. The planning and organization of trips is poor and many errors are made. I traveled with them on December 25 to Chiapas and they made us get up very early to take the 08:00 flight; Around 02:00 pm we were delivered to a hotel in the middle of nowhere, where there was nothing to do. Because we almost always left the hotel at 05:00 or 06:00 am it was not possible to have a decent breakfast at the hotel (more than once); On one trip we stopped on the side of the road to eat tacos at a street stand; The other option was to buy something at Oxxo. The meals were also in very simple stalls; Although the food was decent, the hygiene can be greatly questioned. They are simple inns measuring 3 x 4 m, there is the kitchen, the laundry room, the tables and a counter; apart from the constant screams of women to attract diners to their business. This caused almost all participants to become seriously ill, either vomiting, diarrhea, or both. I got a big intestinal infection with diarrhea on the 31st. We were about 40 people on the bus, there were few who didn't get sick one day. My phone number was recorded incorrectly by the office staff; Therefore, the trip coordinator could not send me information about the meeting point at the airport. And who answers in the office from December 23? They were 2 days of anguish and uncertainty. In conversation with other participants, they mentioned that they have also experienced many problems in their trips with Bocho. For me, this is the 2nd. travel with them and in the 1st. I also had bad experiences. I don't think there will be another trip with them.

I had very good references about this agency but when we went we had terrible attention, the person with zero accessibility/desire to do his job, we asked him things to which he responded very curtly, we asked him for suggestions and the same thing, in the end he only gave us a sheet With 3 hotels that she wanted, she never asked us what type of hotel we wanted, whether an all-inclusive or just breakfast or if we were interested in purchasing park passes, etc... They should specify that they do not want to provide care for trips other than their excursions and this way we avoid the bad time